If you have questions or concerns regarding this statement, you should first contact us at ContactPhone.
In order to use the CompanyName iOrder site, we may require information from you in order to complete your online order. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by CompanyName is collected during the ordering process, including while processing online, telephone and counter orders.
Any details collected from CompanyName customers is required in order to provide you with our products and/or services. All orders receive a online order references number, which allow the order to be recalled and/or verified to ensure the order can be prepaired for you at our store and made ready for pickup by you, or delivery to your premise.
The security of your personal information is important to us. When you enter sensitive information on our website, we encrypt that information using secure socket layer technology (SSL). When your Credit Card details are entered, they are sent to the payment gateway vendor in order to be processed as required. We never permanently store your complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at ContactEmail.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at ContactEmail.
If you place an order with us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, phone and postal address). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
If you choose to "Pay Online", your financial information (such as credit card number, expiration date, etc) will be required by the payment gateway vendor to process your online payment. The privacy policies of the payment gateway vendor can be found on their website:
CompanyName uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at ContactEmail.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
CompanyName may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.
CompanyName does not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links on the CompanyName iOrder site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the CompanyName iOrder site.
ANZ provided banking and financial products and services to over 8.5 million retail and business customers, and operated across 32 markets. Online payments processed by ANZ are powered by Cybersource, meeting Level 1 PCI DSS security standards that ensures the highest level of security for storing, transmiting, or process credit card data.
National Australia Bank (abbreviated NAB, branded nab) is one of the four largest financial institutions in Australia, serving over 8 million customers, at over 900 locations throughout Australia, New Zealand and around the world. NAB's payment gateway utlises NAB Transact, a simple and secure way to make payments. NAB Transact is PCI DSS compliant, ensuring card data is stored in a secure environment with the transactions being authorized in real-time. All transactions made via NAB Transact are authorized in real-time with with 128-bit SSL encryption.
Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, the most stringent level of certification available in the payments industry. Stripe uses the best-in-class security tools and practices to maintain a high level of security, including:
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
For more information about eWAY and online credit card payments, please visit www.eWAY.com.au
PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders. When you check out with PayPal, PayPal pays the seller, and draws the funds from your account, so your financial details stay encrypted and protected. PayPal keeps your financial information securely encrypted so you can pay online with confidence.
For more information about payment security, please visit:
After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). If you chose the delivery option, your order will be delivered to the address you provided when placing your order. We will attempt to delivery your order within a reasonable amount of time; however if there is a delay, we will contact you via the phone number you provided when placing your order.
If you wish to query a delivery, we can be contacted via phone ContactPhone.
If for any reason you are not completely satisfied with your purchase. Please contact us on ContactPhone so that we can resolve any problems.